Responsible Gaming

Race96 Casino is committed to promoting safer gambling and helping players keep gambling enjoyable and within their control. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Please understand the risks, set personal limits and take a break whenever gambling stops feeling comfortable.

Race96 Casino operates under a licence issued by the Curaçao Gaming Authority (CGA), with accounts held in Australian dollars and secure encryption protocols applied across the platform.

Gamble responsibly

Gambling is a form of entertainment that involves risk. There is no guaranteed way to win, and past results do not predict future outcomes. Every wager can result in a loss, so only gamble with money you can afford to lose after essential living costs and other financial commitments have been covered.

Before you play, consider setting a clear budget for both time and money. Treat this budget as an entertainment expense rather than as an investment. Do not borrow money, use credit intended for necessities or sell possessions to fund gambling. Never chase losses by increasing your stakes or continuing to play in the hope of recovering money already lost.

Set a spending limit before you start and do not exceed it.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from money needed for rent, bills, food, education and other essentials.
Avoid gambling when you are upset, stressed, tired, intoxicated or trying to escape personal problems.
Do not gamble as a way to earn income or repay debts.
Remember that games are based on chance or predetermined rules, not skill or persistence alone.
Keep your account details secure and do not allow other people to gamble through your account.
Review your gambling habits regularly and act early if concerns arise.

You must meet the applicable minimum age requirement and comply with Australian laws that apply to you. Gambling is not suitable for children or young people. Parents and carers should take reasonable steps to prevent minors from accessing gambling accounts, devices and payment methods.

Safer-play tools and account controls

Account controls can help you maintain the limits you have chosen. Depending on the features available to your account and the rules that apply, you may be able to request deposit limits, spending controls, session reminders, time-outs or a longer self-exclusion period. These tools are designed to support your decisions, but they do not replace careful judgement.

Deposit and spending limits

A deposit or spending limit can restrict the amount you add or use over a selected period. Choose a limit before gambling and set it at an amount that remains affordable even if you lose the full balance. A limit should not be based on the amount you hope to win. If a limit is reduced, the change may apply according to the relevant account and regulatory requirements. Increasing or removing a limit may be subject to safeguards or a waiting period.

Time-outs and self-exclusion

A time-out is a short break from gambling. Self-exclusion is a stronger account restriction intended for players who want to stop gambling for a longer period. If you request self-exclusion, do not create another account or ask someone else to gamble on your behalf. We may take reasonable steps to identify and close accounts connected with a self-exclusion request, subject to applicable requirements.

If you believe you are at risk of gambling harm, consider stopping immediately rather than waiting until a limit is reached. Our support team can explain the available account options and the process for requesting a break. We will not encourage you to continue gambling after you have asked for help with control concerns.

Practical steps you can take

Decide how much you can afford to spend and how long you intend to play.
Apply account limits before making a deposit or placing a wager.
Use reminders or alarms to help you stop at the planned time.
Keep records of deposits, withdrawals and gambling expenditure.
Remove saved payment methods if they make it too easy to continue spending.
Take a complete break if you notice warning signs or lose control.

Recognising gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It can develop gradually, and a person may not recognise the problem at first. You do not need to wait for a serious crisis before seeking assistance. Speaking with someone early can make it easier to regain control.

Possible warning signs

Spending more time or money gambling than you planned.
Repeatedly trying, but failing, to cut down or stop.
Chasing losses or increasing bets to try to recover money.
Hiding gambling activity, losses or account transactions from others.
Borrowing money, missing bills or experiencing financial stress because of gambling.
Feeling restless, irritable or anxious when you cannot gamble.
Gambling to cope with sadness, stress, loneliness or other difficult feelings.
Neglecting work, study, family, friends, sleep or other responsibilities.
Returning to gambling soon after deciding to take a break.
Arguing with people close to you about gambling or its effects.

If any of these signs feel familiar, stop gambling and consider asking for support. Talk honestly with a trusted family member, friend, doctor, counsellor or financial counsellor. A qualified professional can help you understand your options without judgement. You can also seek help through recognised Australian gambling-support services, including services available in your state or territory, or national support resources such as Gambling Help Online.

If gambling has contributed to thoughts of self-harm, suicide or immediate danger, contact emergency services or a crisis support service in Australia without delay. If you are concerned about someone else, listen calmly, avoid blame and encourage them to speak with a qualified support professional. You should not lend money to fund gambling or try to manage a serious gambling problem alone.

Our approach and your responsibilities

Race96 Casino aims to provide information and account features that support responsible gambling. We may use account activity, verification processes and safer-gambling checks to help identify unusual or concerning patterns, where permitted or required. We may contact you about limits, breaks, account restrictions or support options. These checks are intended to promote safer play and do not guarantee that gambling harm will be prevented.

Players are responsible for providing accurate information, keeping account credentials private and following all applicable account rules. Do not let another person use your account, and do not open additional accounts to avoid a limit, restriction or self-exclusion. Tell us if you believe another person has accessed your account or if you need assistance applying a safer-play control.

Promotional messages and offers should never be treated as a reason to gamble beyond your budget. You can review available communication preferences and choose not to receive marketing where the relevant option is provided. Promotional activity does not change the fact that all gambling involves risk, and any applicable offer conditions should be read carefully before participation.

For questions about responsible gaming, account restrictions or taking a break, use the support channels available through Race96 Casino. We will explain the relevant process and provide general information about support options. We cannot provide medical, legal or financial advice, so please speak with an appropriately qualified professional for advice about your circumstances.

Responsible gambling is an ongoing choice. Set limits, take breaks, monitor your behaviour and seek help early if gambling no longer feels recreational. If you cannot stay within your limits, the safest option is to stop gambling and request a time-out or self-exclusion.