Contact Race96 Casino

Need help with Race96 Casino? Contact our support team at support@race96casino.wtf for assistance with your account, payments, gameplay or responsible gambling options. Please provide enough information for us to understand your request and direct it to the right team. Support requests are usually answered within 24 hours, although response times may vary depending on the nature and complexity of the enquiry.

Race96 Casino operates under a licence issued by the Curaçao Gaming Authority (CGA), with accounts held in Australian dollars and secure encryption protocols applied across the platform.

How to get in touch

For assistance, email support@race96casino.wtf. When sending a message, use the email address linked to your account where possible. Include your account email or username, a short description of the issue and any relevant details, such as the date a problem occurred or the transaction concerned. Screenshots may also be included if they help explain the issue, provided they do not show unnecessary sensitive information.

You can contact support about common questions and requests, including:

Account access, profile details and verification questions
Deposits, withdrawals and payment-related enquiries
Bonus terms, eligibility and wagering questions
Technical problems, display errors or difficulties using the website
Responsible gambling requests, including help with available account controls

Please do not send passwords, full payment card numbers or other unnecessary security information by email. For account protection, support may need to ask questions to confirm that you are the account holder before discussing account-specific matters. If your request is urgent or relates to responsible gambling, make this clear in the subject line and message so it can be identified promptly.